How We Can Help

RotoruaNZ encourages travel sellers to experience our amazing region year-round.

There’s a team here to support you, so feel free to get in touch with us so we can share how we can help. Whether it’s organising a familiarisation visit (famil) to our region, organising site inspections, or get updated on the newest products, we're here to help.

Agent training 

Knowledge is power! We can train your team in person or online, so they’re fully equipped and ready to sell. 

Talk to us about your training requirements, and we’ll make it happen, whether it’s a run-through of the basics for new starters, or simply an update on new products or developments in the works. 

We can tailor a training session for a specific market segment, or talk you through some suggested itineraries. 

Help with itineraries

You know your clients like no one else. You know what inspires them, what makes them tick and what they're looking for. We know Rotorua and how your clients can get the best out of their time here. So, together we can help you craft their dream itinerary. 

Travel trade visits

The easiest way to sell a destination is to experience it for yourself. There’s no substitute for sharing stories of your first-hand experiences of our products, people and stunning natural environment. 

We can tailor a famil itinerary or coordinate a mega-famil for large groups directly. We also support the trade team at Tourism New Zealand with their famil programmes. 

If you’re not in New Zealand, we can bring you here virtually. We’ve even got a few tasty treats up our sleeves to make you feel like you’re really here.

Roadshows and events

We love nothing more than getting out on the road to meet you! We regularly round up our operators and create roadshows and events to give you the opportunity to have us all in one place, and have a great time too.

Of course, you can also find us at trade events like TRENZ and KiwiLink, or at Explore Central North Island events with our regional tourism organisation partners.  
We look forward to connecting with you!