How We Can Help

RotoruaNZ encourages travel sellers to experience our amazing region year-round.

There’s a team here to support you, so feel free to get in touch with us so we can share how we can help.  Whether it’s organising a familiarisation visit to our region, organising site inspections – we are here to help you!

Agent training 

Knowledge is power! We can train your team in person or online so they’re fully equipped and ready to sell. 

Talk to us about your training requirements and we’ll make it happen, whether it’s a run-through of the basics for new starters, or simply an update on what’s new and future product development. 

We can tailor a training session for a specific market segment or talk you through some suggested itineraries. 

Help with itineraries

You know your clients like no one else. You know what inspires them, what makes them tick and what they are looking for.  That’s where we can help: We know Rotorua, and how to get the best out of the time they have here.   

Together we can help you craft their dream itinerary. 

Travel trade visits

The easiest way to sell a destination is to experience it for yourself. There’s no substitute for sharing stories of your first hand experiences of our products, people and stunning natural environment. 

We can tailor make a famil itinerary, or coordinate a mega famil for large groups directly, and we also support the Trade Team at Tourism New Zealand with their famil programmes. 

If you’re not in New Zealand, we can virtually bring you here! We’ve even got a few tasty treats up our sleeves to make you feel like you’re really here!

Roadshows and events

We love nothing more than getting out on the road to meet you! We regularly round up our operators and create roadshows and events to give you the opportunity to get us all in one place, and have a great time too! 

Of course you can also find us at trade events like TRENZ and Kiwi Link, or at Explore Central North Island with our Regional Tourism Organisation partners. You’ll find us at Home Shows across New Zealand too!

But for now, while we can’t travel, we’re making the most of technology and some innovative ways to stay connected.