Opening Hours

So you’re planning to visit Rotorua these school holidays! O for Awesome!


Because this crazy thing called COVID-19 has disrupted the ‘business as usual’ for a lot of folks, we wanted to put together a list of Rotorua tourism businesses who are ready to welcome you during the school holidays. Please note that we're providing minimal information so please check the individual websites for more information on changes due to COVID-19 restrictions.


With Rotorua currently at Alert Level 2, there are still some rules we all have to abide by, in order to keep our locals and manuhiri safe so we can ALL get back to the freedoms of Level 1.


Please note, as per the COVID-19 Alert Level rules, all guests and staff are required to wear a mask, sign in using the NZ COVID Tracer app or a paper-based register, sanitise, and observe social distancing parameters. For the sake of 5 million, please comply and cooperate with those around you, and most importantly, be kind New Zealand.


October School Holidays

Adrenaline Forest 

Open Wed - Sun, 10am–5pm

Last entry at 2pm

Adventure Playground 

Open 7 days, 9am-5pm 

Booking essential


Open 7 days, 10am-4pm

Buried Village 

Open Wed - Sun, 10am-4pm (café 10am-3pm)

Capers Café + Store

Open 7 days, 7am-5pm


Open 7 days: Wed – Fri, 10am–6pm; Sat, 10am-8pm; Sun, 10am-6pm

Electric Bike Rotorua 

Open 7 days, 9am-5pm

Fancy Meow Cat Café 

Open Mon, Thurs & Fri, 11am–5pm; Sat & Sun, 9am–5pm


Foris Eco-Tours 

Times flexible, booking essential

Minimum 2 people


Hamurana Springs 

Open Thurs – Sun, 10am–4pm


Hell's Gate 

Open Mon, 10am–4pm; Fri – Sun, 10am–6pm

Booking essential

Horse Trekking Lake Okareka 

Open 7 days, rides at 10am & 1.30pm

Kaitiaki Adventures 

Open 7 days 

Rafting: 8:30am, 10:30am & 2pm depending on day/availability 

Mount Tarawera: 10am (weather dependent)

Kaituna Cascades 

Open 7 days, 9:30am–4pm

Limited capacity to reduce group exposure

Katoa Lake Rotorua 

Open Thurs – Mon, 9:30am–4pm


Kiwi Sights & Tours 

Open 7 days


Lakeland Queen

Open Wed – Sun, 1pm cruise


Level 13 

Open for costume hire: Thurs – Fri, 11am–5pm; Sat, 10am–2pm Appointment only

Private venue hire: Available for groups of 50 people or less, by arrangement

Mamaku Blue 

Open 7 days, 10am-4pm


Manupirua Springs Hot Pools (Lake Rotoiti)

Open 7 days, 8am-10pm


MDA Experiences

Open 7 days; bookings taken Mon – Fri, 9am–4pm


Mitai Māori Village 

School Education Day Package: Mon - Fri, 9:30am-3pm 

Hula Haka Cultural Experience: Wed - Sat, 6-8:30pm


Mountain Bike Rotorua Waipa Shop 

Open 7 days, 9am-4pm


Mountain Bike Rotorua Tawa Shop

Open Sat & Sun, 9am–4pm


Mountain Bike Rotorua Shuttles 

Open 7 days, 10am-4pm

See MBR website for pick-up spots & other info

Mountain Bike Rotorua Tawa Shuttles 

Open 7 days, 9am–4pm

Mountain Bike Rotorua Redwoods Café 

Open 7 days, 10am-3pm


Mountain Jade 

1288 Fenton St location: 7 days, 9am–5pm; 

1189 Fenton St location: Tues – Sun, 9am–5pm


Off Road NZ 

Open 7 days, 9am–5pm


Orakei Korako 

Open 7 days, 9am–3pm


Paddle Board Rotorua Glow Worm Tour

Open 7 days, departs at 5pm

Paddle Board Rotorua Twilight Kayak Glow Worm Tour

Open 7 days, departs at 5pm

Paddle Board Rotorua Steaming Cliffs Kayak Tour on Lake Rotomahana

Open 7 days, departs at 12:45pm

Paddle Board Rotorua Adventure Tour

Open 7 days, departs at 3pm


Paradise Valley Springs 

Open 7 days, 8am–5pm

Lion cubs will be able to be seen in their enclosure from 10:45am daily, however public are not able to pat them. 

Polynesian Spa 

Hot pools: Wed - Sun, 9am-10pm, last entry 9:15pm

Spa Retreat: Wed - Sun, 10am-7pm, last procedure 9:45pm


Prodrive Golf 

Open Mon – Sun, 10am–7pm

Pure Cruise yacht - exclusive charter

Open 7 days, 8:00am-9:00pm

Minimum sailing three hours, at custom times 

Booking essential

Pure Cruise water shuttle to Lake Rotoiti Hot Springs

Shared shuttles, 2.5 hours duration

Mon - Sat, departs at 2pm

Sun, departs at 10:30am

Booking essential

QE Health 

Open 7 days: Mon – Fri, 6am–7:30pm; Sat & Sun, 9am–5:30pm

Real Rotorua 

Nocturnal Tours: Fri & Sat, departs at 7:30pm

Maximum 8 people per tour


Open 7 days, tours at 11am & 1pm (1.5 hours duration)

Booking essential


Ready to Roll Shuttles

Open: Based on demand


Redwoods Tree walk 

Open Sun - Fri, 9.30am with last entry at 10pm; Sat, 9:30am last entry at 11pm

Redwoods Altitude

Open Fri - Sun, tours at 10am, 1pm & 2pm

Always call for additional availability

10 people max per tour


River Rats 

Open 7 days for whitewater rafting:

Kaituna Grade 5 tours at 10am & 2pm daily;

Rangitaiki Grade 2 or Grade 3-4 tours (complimentary transfers from central Rotorua accommodation at 10.30a, or meet in Murupara at 11.30am)

River Rats 

Open 7 days, for guided hot pools kayak tours at 10am


Rotorua Canopy Tours 

Open 7 days

Pick up and drop off still available, also allowing customers to drive out separately to Dansey Forest if uncomfortable with travelling in the van with the group

8 people max per tour


Rotorua Duck Tours 

Open 7 days

City & Lake Tours depart at 11am

Tarawera & Lakes Tours depart at 2:15pm


Rotorua Rafting

Open 7 days

Tours depart 9am, 12pm & 3pm

Minimum of 4 people and maximum 5 to a raft

Must meet at their base in Okere Falls


Rotorua Heritage Farm

Rotorua Heritage Cafe 171: Wed - Sun, 9am-4pm

3D Trick Art Gallery: Mon - Fri, 10am-5pm; Sat & Sun, 9am-5pm (last entry at 4pm)

Farm Tours: Sat - Sun, 11am & 1:30pm


Secret Spot Hot Tubs Rotorua

Open 7 days, 9am-10pm  

Last hot tub entry at 9pm


Skyline Rotorua

Gondola: open 7 days from 9am

Luge: open 7 days, 9am-6pm

Night Luge: Fri - Mon only, 5-8pm

Skyswing, Zoom Zipline, Mountain Bike Park: open 7 days, 10am-5:30pm

Stratosfare for lunch: Sat & Sun only, bookings from 11am

Stratosfare for dinner: Wed - Sun only, bookings from 4.30pm


Te Puia 

Te Ra Day Pass: Wed - Sun, 10am-4pm

Guided tours: 10:30am & 1:30pm

Geyser By Night: Wed - Sun, 6:45pm

Pataka Kai Cafe lunch: Wed - Sat, 10am-2pm

Brunch: Sun, 9am-2pm

Booking essential                 

The National Kiwi Hatchery Aotearoa

Open Thurs-Sun, 8.30am-2pm 

Tours at 9am, 10am, 11am, 12pm & 1pm 

Premium Behind the Scenes tours at 12pm 

Booking essential


The Spa (at Millennium Hotel) 

Open Wed-Sat, 11am-7pm

Bookings essential


Thermal Land Shuttle 

Open on demand


Totally Tarawera

Open on demand

Minimum of 2 people

Booking essential


Velocity Valley 

Open 7 days, 9am–5pm


Volcanic Air

Open 7 days, 8am-5pm

Tours operate daily subject to weather


Volcanic Hills Winery

Open 7 days for wine tastings, 12-5pm


Waikite Valley Hot Pools

Hot pools: 7 days, (first pools start draining at 7.15pm)

Campground: 7 days


Waimangu Volcanic Valley

Open 7 days, 8.30am-5pm

Lake Rotomahana boat cruise must be booked


Waimarino Kayak Tours

Open 7 days, tours on request, minimum 2 people

Booking essential

Book Mon – Fri, 9am-5pm, or phone 0800 456 996 after hours


Wingspan National Bird of Prey Centre

Open Thurs – Sun, Flight of the Falcon display at 11.30am

Booking essential


Whakarewarewa Living Māori Village

Open 7 days, 9am-4pm

Village guided tours run at 10am, 12pm & 2pm (20 people max per tour)

Self-guided Whaka Trail is open and available every hour between 9am - 4pm. Last tour at 3pm.


ZORB Rotorua

Open 7 days, 10am-5pm