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Rotorua i-SITE Visitor Information Centre

Fenton Street, Rotorua

Rotorua i-SITE Visitor information Centre is the best place to go for information on Rotorua's attractions, accommodation, transport, events and much more. 


Conveniently accessible in two locations, you'll find help either right in the city centre on Fenton Street (just look for the famous clock tower!), or in the beautiful Whakarewarewa Forest near the end of Long Mile Road.


Uncover the hidden gems that will make your time in Rotorua truly memorable.

Who are we?

  • We're the official information and booking centre for Rotorua.
  • We're the experts in providing free and impartial information about Rotorua attractions, accommodation and sightseeing options.
  • We take the time to listen to you and provide expert advice on all options available, suited to your budget and aspirations.

Making reservation inquiries with us either before you leave home or while you're en route gives you peace of mind, and ensures you've been given the best information and range of choices based on your needs.

What do we do?

  • Bookings for attractions, sightseeing and accommodation
  • Transport bookings – bus, ferry, rail and air
  • Rest of New Zealand Itineraries 
  • Book with confidence guaranteed, and make changes to your bookings with no fees
  • Specialty gift store
  • Luggage storage
  • Public bathroom and shower facilities
  • FREE Wi-Fi

When are we open?

8:30am – 5:00pm, Monday – Saturday

Closed Sundays

CLOSED Christmas Day

Contact Us Here

Where are we?

Follow us on Insta @rotoruanz

#rotorua #rotoruanz