FAQs

We have compiled a list of the most frequently asked questions about the Rotorua region, including what to do, where to go and where to stay. You'll see why we are New Zealand's premiere tourist destination.

We look forward to seeing you soon in Rotorua - New Zealand's Coolest Hotspot!

WHAT ARE THE FREE ACTIVITIES IN ROTORUA?

Redwood Forest, Kuirau Park, Government Gardens, Lakes, Mountain Bike trails, forest walks and local markets

 

WHERE CAN WE FREEDOM CAMP?

Camping is not permitted on most of our parks or neighbourhood recreation reserves, however, there are specified overnight camping locations and many great holiday parks located in Rotorua.

Rotorua has a free daytime parking area, specifically for visiting camper vans and motorhome drivers located just behind The Arts Village in the Government Gardens. It has free all-day parking spaces marked out for the larger vehicles, as well as providing parking spaces for cars.

 

WHAT WALKS CAN WE DO IN THE ROTORUA AREA?

Visit the i-SITE for info on all the free walks in the region.

 

WHERE CAN WE SEE A GEYSER?

Te Puia, Whakarewarewa and Wai-O-Tapu

 

WHAT ACTIVITIES ARE GOOD FOR YOUNG CHILDREN?

Rotorua Museum, Paradise Valley Springs, Rainbow Springs, Agrodome, Skyline, Duck Tours & Polynesian Spa.

 

DO ANY RESTAURANTS SELL HANGI?

Visit Kiwi Kai at Amohau Street or enjoy a full hangi and concert experience. Contact the i-SITE for more information.

 

WHERE CAN WE SWIM IN THE HOT SPRINGS?

Polynesian Spa, QE Spa, Waikite Valley Pools, Hells Gate, Manupiria Hot Springs, and the Blue Baths are all managed sites and an entry fee is required. Kerosene Creek, Butchers Pool, Hot Water Beach and Hot & Cold are free and not managed.

 

WHAT CAN YOU RECOMMEND ME TO DO IN ROTORUA?

Rotorua is Famous for Maori Culture, Geothermal Wonders, Mountain Biking, the large number of lakes and rivers and also its fun activities.

 

WHERE CAN WE SEE A KIWI?

Kiwi people you are able to see almost anywhere. The Kiwi Bird can be seen at Te Puia and Rainbow Springs.

 

WHERE CAN I SEE THE HAKA?

Te Puia, Whakarewarewa, are day time experiences and Mitai, Tamaki, Pohutu, Matariki, Sudima, Millennium are night time experiences.

 

HOW CAN WE WALK ON MT TARAWERA?

Kaitiaki Adventures offer guided tours of Mt Tarawera.

 

WHERE CAN I BUY AN AUTHENTIC MAORI CARVING?

Te Puia, Rotorua Museum, Whakarewarewa, souvenir shops and Ohinemutu Village.

 

CAN YOU RECOMMEND SOMEWHERE FOR ME TO STAY?

We have a range of accommodation options. Take a look at the accommodation pages of this website or visit the i-SITE for tips on where to stay.

 

WHERE CAN I VISIT A LAKE?

Lake Rotorua is a 5 minute walk from the centre of town and the other 17 lakes are about 20 minutes driving from the city.

 

WHY DOES ROTORUA SMELL?

Due to the thermal activity underground.

 

WHAT CAN WE DO IN THE RAIN?

Agrodome, Drift Kartz, Motion Entertainment, Escape Rooms, Kiwi Encounter and other activities if you don’t mind getting wet. The i-SITE Rotorua has a free list for visitors.

 

WHERE CAN WE DRIVE TO GET A VIEW OF ROTORUA?

Either drive up Mt Ngongotaha along Mountain Rd or you can get a nice view from the Gondola at Skyline.

 

HOW SAFE IS ROTORUA?

New Zealand is one of the safest countries to visit in the world. Crime is low in Rotorua and problems can generally be avoided by using common sense.

 

HOW DO I KNOW THE SERVICES AND ACTIVITIES WILL BE OF A HIGH STANDARD?

Wherever you see a Qualmark® you can rest assured you’re in for superior service. Accommodation is graded between one and five stars within its category.

Activities and Transport are endorsed based on meeting safety standards within their category.

 

WHICH SIDE OF THE ROAD DO NEW ZEALANDERS DRIVE ON?

The left. So if you’re American, European or Asian, a bit of adjustment is required whereas English and Australians will feel right at home.

 

IS IT SAFE TO SWIM IN THE LAKES AND RIVERS?

With 18 lakes and three major rivers Rotorua is a haven for water babies.

However, there are some areas that can be a little dangerous (rivers with rapids) and lakes that are tapu (sacred) to Maori so if you’re ever unsure, see what the locals do and follow their lead. When taking a dip in natural hot pools, it’s advised you keep your head above the water.

 

 

Famil options for TRENZ Delegates on 17 May 2019

Geothermal Wonderland Half Day Tour - Nature Connections
Sense it, feel it and experience the awesome earth forces of nature and the very best of Rotorua’s geothermal wonders at Waiotapu Thermal Wonder- land and the Waimangu Volcanic Valley on this half day Geothermal Wonderland Tour. With close up views of the spectacular geothermal activity, wonder in awe at the amazing diversity of geothermal features and the stunning volcanic landscapes of the Rotorua region. See NZ’s largest boiling mud lake, Lady Knox Geyser erupting daily at 10.15am to heights of 20 metres, colourful volcanic craters of every tint and hue, hot streams, boiling hot springs, hissing fumeroles, vividly coloured silica terraces, steaming cliffs, hot crater lakes, unique thermally adapted plants, native rainforest and birdlife.
Geothermal Wonderland Tour
Discover Lake Tarawera's Nature and Cultural Connection - Totally Tarawera
Discover Lake Tarawera's Nature and Cultural Connection. Experience the stunning beauty of Lake Tarawera, the place where tourism began in New Zealand. Led by your Tuhourangi guide you will experience “Nature unspoilt” as we share with you the cultural stories, volcanic history and the real Hot Water Beach. This is a great opportunity to sample tourism products that are unlike most in Rotorua. Itinerary: 9.30am Pickup from the Energy Events Centre. Travel to Lake Tarawera. (Stunning 20 minute drive) 10.00am Visit Te Wairoa, The Buried Village. Museum tour with complimentary tea or coffee. 11.00am Lake Cruise / Hot Water Beach. Cruise Lake Tarawera and visit Hot Water Beach for a most memorable stopover. View the spiritual mountain ’Tarawera” and the places of cultural significance while cruising up close to the breathtaking forest and fern edged lake. 12.30pm Leave Lake Tarawera for your return trip to the Energy Events Centre. 1.00pm Back in Rotorua.
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Original Canopy Tour - Rotorua Canopy Tours
The Original Canopy Tour is an unforgettable and enlightening adventure, perfect for all ages. Journey deep into ancient New Zealand forest in small groups, of up to 10 people. Experience New Zealand like it once was from the top of the forest canopy. Your amazing kiwi guides will lead your personal and unforgettable adventure. They are highly trained to keep you safe, make you smile, teach you amazing things and create memories that last you a lifetime. They will even hold your hand if required….
Original Rotorua Canopy Tour
Full Day Whirinaki Forest Hiking Tour - Foris Eco-tours
Rotorua hiking at its best. Whirinaki is an icon of NZ ecology. It is simply the best example of lowland podocarp forest left on earth. These forests are renowned for ancient trees, rich biodiversity and stunning scenery.
Foris Eco-Tours - Whirinaki Forest