Your one stop hot spot

Rotorua isite rotorua i-site

A visit to i-SITE on arrival to Rotorua will help you uncover the hidden gems that will make your visit truly memorable.

Our friendly staff can assist with advice and planning for sightseeing, accommodation, activities and more. So make us your one stop hot spot for a unique Rotorua experience.

i-SITE is the place to go for information on attractions, accommodation, rental cars, buses, events and much more. The team is ready to help with information and bookings. Best of all, there's no service fees.

Pick up a selection of maps and brochures or spend time with the team of consultants to get the most out of your holiday.

The  i-SITE is the depot for the national bus and coach services, and a regular pick up and drop off point for the tours and shuttle services operating in and around Rotorua. It is your one-stop shop during your time in Rotorua.


About Us
Who are we?

The Rotorua Visitor Centre & i-SITE is a local government funded organisation which provides a comprehensive 7 day a week information and reservation service.

What do we do?

We are Rotorua’s official information and booking centre.

We are the experts in providing free and impartial information about Rotorua's attractions, accommodation and sightseeing options. We take the time to listen to you and provide expert advice on all options available, suited to your budget and aspirations.

Where are we?

Rotorua Visitor Centre & i-SITE is located at the lake end of Fenton St (Rotorua's main street). We are open every day (except Christmas Day) from 7.30am-6.00pm during the winter, and from 7.30am-7.00pm during the summer. 


Bookings & Reservations 

Making reservation inquiries with Rotorua Visitor Centre & i-SITE either before you leave or while you're en-route assures you peace of mind, and lets you know you've been given the best information and range of choices based on your needs. 


Products & Services available: 
  • Rotorua’s official information and booking centre
  • Transportation
  • Accommodation in Rotorua and throughout New Zealand
  • Sightseeing tours  
  • Adventure tours and activities
  • Rest of NZ itinerary bookings
  • Good general advice.


Contact us

1167 Fenton Street
Private Bag 3007
New Zealand

Phone: + 64 7 348 5179
Fax: + 64 7 348 6044