Your one stop hot spot
i-SITE is the place to go for information on attractions, accommodation, transport, events and much more.
The friendly team is ready to help and can assist with advice and bookings to make your visit to Rotorua extra special. Best of all, there are no service fees.
Pick up a selection of maps and brochures or spend time with the team of consultants to get the most out of your holiday.
The i-SITE is the depot for national bus and coach services, and a regular pick up and drop off point for the tours and shuttle services operating in and around Rotorua.
A visit to i-SITE on arrival to Rotorua will help you uncover the hidden gems that will make your visit truly memorable and is your one-stop shop during your time in Rotorua.
Who are we?
The Rotorua Visitor Centre & i-SITE is a local government funded organisation which provides a comprehensive 7 day a week information and reservation service.
What do we do?
We are Rotorua’s official information and booking centre.
We are the experts in providing free and impartial information about Rotorua's attractions, accommodation and sightseeing options. We take the time to listen to you and provide expert advice on all options available, suited to both your budget and aspirations.
Making reservation inquiries with Rotorua Visitor Centre & i-SITE either before you leave or while you're en-route assures you peace of mind, and lets you know you've been given the best information and range of choices based on your needs.
Where are we?
Rotorua Visitor Centre & i-SITE is located at the lake end of Fenton Street (Rotorua's main street).
When are we open?
We are open every day (except Christmas Day) from 7.30am-6.00pm during the winter, and from 7.30am-7.00pm during the summer.
1167 Fenton Street
Private Bag 3007
Rotorua New Zealand
A redevelopment of the Rotorua i-Site and Visitor Centre is currently underway and will significantly modernise and increase the floor space of the building. More details on this development is available here: i-Site Redevelopment Project