Rotorua Tourism

Key Facts and Figures

For the year ending December 2010 the Tourism Strategy Group of the Ministry of Tourism estimates there were 3.2 million visitor arrivals to Rotorua, who collectively are estimated to have spent $551 million during their stay in Rotorua.

Of the 3.2 million visitor arrivals to Rotorua there were 1.5 million overnight visitors who collectively stayed 3.4 million visitor nights in Rotorua, which is equivalent to an average of 2.2 nights per overnight visitor.  The average length of stay for international visitors was 2.1 nights, while for domestic visitors it was 2.3 nights.   

Auckland is Rotorua's single largest source market – it accounts for approximately 25% of total visitor days (ie. visitor nights plus day visitors). Other key domestic markets for Rotorua are Bay of Plenty and Waikato.

Australia is Rotorua's largest international market – it accounts for approximately 7% of total visitor days. Other key international markets for Rotorua are United Kingdom, USA, South Korea, Germany, China and Japan.

Visitor Origin

Visitor Expenditure

Total    Visitors

Day
Visitors

Overnight Visitors

Length
of Stay

Visitor  Nights

Auckland

 

688,000

275,000

413,000

2.4 nights

1,002,000

Waikato

 

658,000

500,000

158,000

1.9 nights

296,000

Bay of Plenty

 

652,000

577,000

75,000

2.1 nights

161,000

Wellington

 

120,000

48,000

72,000

2.2 nights

159,000

Other NZ regions

 

273,000

112,000

161,000

2.5 nights

399,000

Total Domestic

$295 million

2,391,000

1,512,000

879,000

2.3 nights

2,017,000

 

Australia

 

237,000

56,000

181,000

1.8 nights

335,000

United Kingdom

 

106,000

22,000

84,000

2.7 nights

227,000

USA

 

67,000

17,000

50,000

2.2 nights

111,000

South Korea

 

60,000

5,000

55,000

1.8 nights

99,000

Germany

 

40,000

5,000

35,000

2.6 nights

91,000

China

 

74,000

7,000

67,000

1.2 nights

81,000

Japan

 

22,000

6,000

16,000

3.6 nights

57,000

Other Countries

 

218,000

43,000

175,000

2.4 nights

420,000

Total International

$256 million

824,000

161,000

663,000

2.1 nights

1,421,000

 

TOTAL

$551 million

3,215,000

1,673,000

1,542,000

2.2 nights

3,438,000

Source:  Tourism Strategy Group, Ministry of Economic Development - NZ Regional Tourism Forecasts 2010-2016

Economic Benefit of Tourism

The Rotorua region was a case study region in the Enhancing the Economic and Financial Yield of Tourism research programme (otherwise known as the Yield Research Programme). This research focused on financial yields for firms, economic yield across government agencies, yields generated by different tourist types and provided insights into social and environmental considerations. The Yield Research Programme was undertaken by Lincoln University in partnership with the Tourism Strategy Group of the Ministry Economic Development and the Tourism Industry Association, with support from Tourism New Zealand. 

Download the full set of Yield Research Programme reports


Rotorua Visitor Monitors

Rotorua has a number of visitor activity monitors that are freely available for download and subscription as indicated below:

Rotorua Tourism in Focus (RTIF)
A monthly report compiled by Destination Rotorua Marketing which provides a national overview and consolidates the Rotorua specific monitors into one place.
Download PDF

Rotorua Commercial Accommodation Monitor (CAM)
This is a monthly report compiled by Statistics New Zealand giving a detailed analysis of the commercial accommodation sector in Rotorua by type of accommodation.
Download PDF

Rotorua Private Homes Monitor (PHM)
This is a monthly report compiled by APR Consultants giving a detailed analysis of visitors staying with friends and family in the private homes of Rotorua residents.
Download PDF

Rotorua Regional Visitor Monitor (RVM)
Compiled quarterly by Angus and Associates, the Regional Visitor Monitor (RVM) is managed by the Ministry of Tourism in conjunction with Tourism New Zealand and six regional tourism organizations - it provides seasonal 'snapshots' of visitors' experiences.
Download PDF

Rotorua Attraction & Activities Monitor (RAAM)
A report compiled monthly by APR Consultants for the purposes of providing an attraction and activities specific benchmark for the 28 attraction and activities operators that participate in the monitor. This monitor is not publicly available, as it is primarily for the benefit of those operators that contribute the data, however a summarised version is available in the monthly Rotorua Tourism in Focus report.

Rotorua Art and History Museum

Tourism has been a major focus of the Rotorua community since the 1830s when the first Europeans arrived in Rotorua and Maori recognised the economic opportunities from hosting these European visitors in their homes, guiding them around the natural attractions and entertaining them with kapa haka performances. In 1908 the New Zealand government celebrated its first major tourism investment with the opening of the Tudor-style Bath House in Rotorua. Known as the ‘Great South Seas Spa', the building was administered by the Department of Tourist and Health Resorts until 1947 when all spa treatments were transferred to nearby Queen Elizabeth Hospital. Today the building has been restored and houses Rotorua's Art and History Museum. Given the building's early history with tourism, both the museum and its website are a rich source of historic information on the tourism industry in Rotorua.

Visit Rotorua Art and History Museum website


Waiariki Institute of Technology

Waiariki Institute of Technology offers a range of learning opportunities within the tourism and hospitality industry from hobby through to degree level. To support their students, the library has one of the most extensive collections of tourism publications available in New Zealand. Although only students may borrow library items, the library catalogue is publicly available from the Waiariki website and the public are welcome to visit the library to view publications on-site and make photocopies as desired.

Visit Waiariki Institute of Technology website