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About Us

Who are we?

Part of New Zealand's 'Visitor Information Network' (VIN), the Rotorua Information and Travel Office is a local government funded organisation which provides a comprehensive 7 day a week information and reservation service.

What do we do?

We are the acknowledged experts in providing free and impartial information about Rotorua's attractions, accommodation and sightseeing options. We take the time to listen to you and provide expert advice on all options available, suited to your budget and aspirations. Whether its on-line, on the phone or once you arrive in Rotorua - we have your choices covered.

Where are we?

Our office is part of the Tourism Rotorua Centre, which is Rotorua's central visitor information and transportation point. The building is located at the lake end of Fenton St (Rotorua's main street) and we are open every day (except Christmas Day) from 8.00am - 5.30pm.

Reservations

Making reservation inquiries with Tourism Rotorua either before you leave or while you're en-route assures you peace of mind, and lets you know you've been given the best information and range of choices based on your needs. Through our local experts at Tourism Rotorua Travel Office, you not only have access to every available visitor service, but you also get the most current information to go with it.

Products & Services available:

Land & Air transportation, via coach or train - to and from any New Zealand destination. Sea Transportation - from Wellington to Picton return. Rental Car & Campervan hire - from any of the main airports throughout New Zealand.

Accommodation in Rotorua and throughout NZ. Motels, Hotels, Lodges, Bed & Breakfasts, Camping Grounds/Holiday Parks, Farm & Home Stays, Maraestays (Maori Reserves), Backpackers & Hostels and Resorts.

Rotorua Sightseeing tours to historical villages, geothermal reserves , wildlife sanctuaries, plus much more.

Adrenaline adventure tours and activities including white water rafting, bungy jumping, ski diving, scenic flights, zorbing, luging, volcanic 4WDriving, jet boating, rap jumping, hiking, fishing, hunting and the list goes on.

Maori Cultural experiences and indigenous interpretation tours.

General Advice - wondering what options to put in your travel itinerary, what amount of time is required, what to wear, what to expect? go to our Contact page

Our Pledge

Tourism Rotorua is about making your visit to Rotorua (and throughout NZ) as easy and enjoyable as possible. Whether it's an adrenaline override your'e looking for, or a relaxing lakeside retreat, your most memorable moment should be 'enjoying' Rotorua's pleasures - not having to find them!