Contact

For all travel information and bookings contact the Tourism Rotorua Travel and Information Centre

For all Rotorua marketing related enquiries contact Destination Rotorua Tourism Marketing

The vision of Destination Rotorua Tourism Marketing is:

• To have a visitor sector that is making a maximum contribution to Rotorua's economic, social and environmental well-being by continually promoting Rotorua to existing and new markets as an exciting, vibrant, high quality destination.
• To strengthen its unique international position as the cultural and geothermal capital of New Zealand and continue to develop Rotorua as Nature's Spa of the South Pacific.
• To encourage a 'flying in formation' approach recognising a need to collectively work together in a common direction, while recognising businesses and business sectors are individualistic and increasingly more competitive.
• To have a balanced approach to resource the marketing of domestic, conference and incentive, events, retail and international markets and therefore sustaining a robust visitor industry to minimise seasonal fluctuations in markets and Rotorua's economic benefit.

Marketing is made up of 11 employees - a General Manager, two Assistant General Managers, a Communications Manager, two Marketing Co-ordinators, a Convention and Incentive Co-ordinator, a Research Co-ordinator, a Media Advisor, a Web Development Co-ordinator, and an Office Administrator. The General Manager is responsible to the Director of Community Services, who in turn reports to the Finance Committee of the Rotorua District Council.